This policy explains how A & D Car Wash handles personal information when you visit this website or contact us. It is written with reference to the UK GDPR and the Data Protection Act 2018.
Who operates this website
This website is operated by A & D Car Wash, serving customers from Unit 11/12, Guildford Road Trading Estate, Farnham, Surrey, GU9 9PZ. For privacy questions or requests, please contact us by phone on +44 7535 508566 or through our WhatsApp contact link.
Information we may collect
We may receive your name, phone number and any information you choose to give us when you call, message us on WhatsApp, or use any contact method shown on this site. We may also receive limited technical information generated when the site is used, such as browser and device information.
Contact and WhatsApp communications
We use the information you provide to reply to enquiries, arrange or manage a booking, provide customer service, and keep a record where reasonably necessary for running the business. WhatsApp communications are handled through WhatsApp’s service; its own privacy terms also apply to information you send there.
Cookies and analytics
This website uses essential local storage to remember your cookie choice. With your consent, it may load Google Analytics to help us understand aggregate website use. Optional analytics is not loaded until you choose “Accept all”; choosing “Reject optional” prevents it from loading. You can clear your browser’s site data to revisit that choice.
Maps, reviews and third-party services
Pages on this site may contain an embedded Google Map. When the map loads, Google may collect information under its own privacy policy. Links to Google reviews, Google Maps and WhatsApp take you to third-party services, which operate independently from A & D Car Wash.
Why we use information
We process information to respond to you, provide requested services, manage the website, protect our systems, and where applicable understand website performance with consent. We rely on consent for optional analytics and on legitimate business interests or steps connected with providing a requested service for other routine communications.
Retention and sharing
We keep information only for as long as reasonably needed for the purpose it was collected, including dealing with enquiries, bookings, records and legal obligations. Information may be processed by service providers that support our website, analytics, maps or communications where needed to provide those services. We do not sell personal information.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to ask for access to your information, request correction or deletion, object to or restrict processing, and withdraw consent where processing is based on consent. To make a request, contact us using the phone number or WhatsApp link above. You may also raise a concern with the UK Information Commissioner’s Office.
Changes to this policy
We may update this policy when our website or practices change. The latest version will be published on this page with its revised date.